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WineWeb Services > Winery Services > Point-of-Sale

Winery Point-of-Sale System

Anywhere POS

Take our point-of-sale system with you to tasting events and process customer orders on the spot.

All you need is a laptop with a WiFi connection. The POS system is integrated with your online products, inventory, customers and payment processor.


 

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Fully-integrated POS system saves you thousands of dollars.

We've heard from many wineries frustrated by the high cost of a point-of-sale system, but wanting something more than a cash register in their tasting room. We've also seen that the integration of a POS system with an e-commerce service can further add to the cost and headaches.

Our point-of-sale system for wineries is a web-based system (no surprise there) that allows you to take orders from your PC (or Mac) wherever there is an Internet connection. This results in a lower cost of ownership than stand-alone POS systems. Think of it: a laptop in your tasting room is all you need to take onsite orders. You can also take a laptop to tasting events or even process orders on your iPhone.

Take Orders for All Your Items. Sell wine, merchandise items, event reservations, gift certificates, winery tours/tastings and wine clubs. All your items (and inventory) are setup in one place so your website and POS are always in sync. Event reservations make use of our reservations system so the reservations are centrally recorded and event tickets can be printed immediately. You can specify items to sell in the tasting room that don't appear on your website.

Full Functionality. We leverage all the routines from our e-commerce service for sales tax calculation, compliance checks, payment processing, shipping costs, discount codes and promotions, and gift certificate redemption. We've also integrated the customer repository, so when you begin typing the customer name, it suggests matching customers, then pre-fills their information.

Additional features include ship and take-away items on the same order, multiple payment types and payments on one order, barcode scanning, and inventory management.

Easy-to-Use. We've created an easy-to-use interface that is simple for new and part-time tasting room staff. It's essentially just three intuitive screens. An order can be completed in as little as 2 mouse clicks.

Sample Screen. The following screen shot shows the order summary page, allowing you to update the order and gather customer and payment information.

POS screen image

All in One Place. As our system controls both the onsite and online orders, the integration of products, inventory, customers, wine club members and orders is done. Now you can access and update any of your information anytime and anywhere.

Add More Equipment, If You Want. We don't sell specialized POS hardware that only works with our system. All you need to get started is a computer connected to the Internet. A simple setup can be a WiFi laptop with a cash box under the counter. You can use your office printer to print receipts or invoices.

Add a Credit Card Reader. You can get a magnetic card reader for about $50. Our POS system will work with any brand, as long as it supports keyboard emulation (most do). As your credit card processor may charge a lower rate for swiped vs. keyed transactions, this can be a cost-effective addition.

Add a Receipt Printer. You can get a nice, thermal receipt printer for about $250. Our POS system will work with any brand, as long as it comes with a Windows (or Mac OS) driver (most do). Our receipts print 40 characters wide, which is supported by almost all receipt printers.

Add a Cash Drawer. You can get a nice cash drawer for under $100. The cash drawer connects to your receipt printer with a small cable, and the POS system can send the appropriate code to open the drawer at the appropriate time.

Add a Barcode Scanner. If you have many products, and maintain barcodes for them, you can scan them to speed checkout. We have designed the product selection page to be an efficient method of entering items purchased, so a barcode scanner is not required.


Why Are We Selling a POS System? Think about it for a moment. We had developed a system that accepts orders from customers, processes payments, calculates shipping costs, sales tax and discounts, manages inventory, checks compliance, and manages customer information. With all that functionality in place, the only thing remaining was to shift the perspective from the customer placing the order to the winery taking the order for the customer.

We looked at other POS vendors and saw that most offered a stand-alone product, not connected to the Internet, and that was hard to integrate with an online store's products and customers. We also found it difficult to work with these vendors to integrate our product with their systems.


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Customer Quotes

"All the compliance rules are built into WineWeb's service. It gives us peace-of-mind when shipping direct."

- Katrina Plam
Sullivan Vineyards
St. Helena, CA


"Before we launched on WineWeb, our site had no online order system and to make changes we had to rely on the sole family member who knows Web programming. Now any of us can update the site at any time from anywhere, and we are fully e-commerce capable, giving our customers a simple and efficient means to place orders. In the first 12 months we've seen a return on investment of more than 500%."

- Chris Thorpe and Edwin Richards
Adastra Wines
Carneros, Napa Valley, CA